• Provides information and advice on health and social care

• Offers health complaints information and advocacy

• Uses public opinion to help improve local health and social care services

Take a look at the Healthwatch advert to get a better idea of what we do, and why...

A signed and captioned explanation of what Healthwatch is for, and how it can make a difference for you.

Anna Bradley, Chair of Healthwatch England, has been talking to Shana Pezaro about her ambitions for the new organisation.

Making a complaint about health or social care can be a stressful and bewildering process.

At Healthwatch Southend we run a complaints advocacy service that can help you to navigate the health complaints system and offer support. Click here to visit our complaints advocacy page and find out more.

Unfortunately our advocacy service does not cover complaints about social care, however our advice worker may be able to provide information on the complaints procedure.