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News & reports
News
Closure of Norton Place
On Monday 6th July, Healthwatch Southend was notified about some proposed changes to the way NHS GP services are delivered in Shoebury. These changes involve the Southend East Primary Care Network and its use of Norton Place. Dr Irlam & Tabitha Love, Joint Clinical Directors at Southend East Primary Care Network released a statement confirming the following: “Following national changes to the way some NHS funding is allocated, Southend East Primary Care Network is reviewing h
Healthwatch Southend
2 minutes ago
Don't get cut off: New Hospital numbers
Important update: Old Mid and South Essex Hospital Phone Numbers to Be Switched Off from 31 August 2026 Patients are being reminded that all old telephone numbers for Mid and South Essex NHS Foundation Trust hospitals will be permanently switched off from 31 August 2026. After this date, the old numbers will no longer work. Callers will not hear a recorded message, and calls will not be redirected to the new numbers. The Trust introduced new main hospital switchboard numbers
Healthwatch Southend
5 days ago
East of England Ambulance Update
The East of England Ambulance Service has announced plans to transform how patients receive care across Essex and the wider region, with a greater focus on providing treatment closer to home where appropriate. Under the new Patient Plan, hospital admission will no longer be the automatic outcome for every patient. Instead, specialist clinicians will support decision-making earlier, helping ensure people receive the most suitable care in the right setting. The strategy aims to
Healthwatch Southend
Jun 9
Reports
Would you use a national online hospital?
As part of its plans to reduce waiting times, the Government has suggested the development of a new NHS Trust, which will offer outpatient consultations online. Over three years, the Government hopes that an extra 8 million appointments will be available. Healthwatch services around England have been asked for their views. We act as your voice when changes are suggested to the NHS. Starting with three specialties in 2027, patients will be able to choose an online consultat
Healthwatch Southend
Mar 2
Do you use the NHS App?
The Government is keen to get more people accessing services using mobile phones, tablets and computers. This is especially the case in the NHS, with patients being encouraged to make appointments, request prescriptions, and access information. The NHS 10 Year Plan is calling for a move from analogue to digital. We know many people will be happy to do this. It also means taking some pressure off telephone lines at GP surgeries and hospitals. But we also know it won't work
Healthwatch Southend
Jan 12
Our views about Southend Hospital's A&E Department
Healthwatch Southend has the legal power to Enter and View places where NHS and some social care services are provided. We can look at...
Healthwatch Southend
Sep 8, 2025
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