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News & reports
News
Closure of Norton Place
On Monday 6th July, Healthwatch Southend was notified about some proposed changes to the way NHS GP services are delivered in Shoebury. These changes involve the Southend East Primary Care Network and its use of Norton Place. Dr Irlam & Tabitha Love, Joint Clinical Directors at Southend East Primary Care Network released a statement confirming the following: “Following national changes to the way some NHS funding is allocated, Southend East Primary Care Network is reviewing h
Healthwatch Southend
Jul 8
Changes to Parking at Southend Hospital
Patient information: Parking charges From the 31st of July 2026, parking charges will increase at Southend, Basildon, Broomfield and Orsett Hospitals. If you are travelling to one of these hospitals by car, please be aware of the updated tariffs before you park. There is a free parking allowance of up to 20 minutes. The hospital car parks use automatic number plate recognition (ANPR), so paper tickets are not currently issued. Before leaving, it is advisable to visit a pay po
Healthwatch Southend
1 day ago
Don't get cut off: New Hospital numbers
Important update: Old Mid and South Essex Hospital Phone Numbers to Be Switched Off from 31 August 2026 Patients are being reminded that all old telephone numbers for Mid and South Essex NHS Foundation Trust hospitals will be permanently switched off from 31 August 2026. After this date, the old numbers will no longer work. Callers will not hear a recorded message, and calls will not be redirected to the new numbers. The Trust introduced new main hospital switchboard numbers
Healthwatch Southend
Jul 3
Reports
Annual Report: Your Voice in 2025-26
Our Annual Report is now available to read. Everything we've achieved this year has been possible because local people took the time to share their experiences of health and social care in Southend. Your stories, feedback and insights have helped us raise concerns, influence improvements and support people to find the information they need. While the future of Healthwatch remains uncertain, one thing hasn't changed: we will continue to listen, amplify your voice and be here t
Healthwatch Southend
6 days ago
Would you use a national online hospital?
As part of its plans to reduce waiting times, the Government has suggested the development of a new NHS Trust, which will offer outpatient consultations online. Over three years, the Government hopes that an extra 8 million appointments will be available. Healthwatch services around England have been asked for their views. We act as your voice when changes are suggested to the NHS. Starting with three specialties in 2027, patients will be able to choose an online consultat
Healthwatch Southend
Mar 2
Do you use the NHS App?
The Government is keen to get more people accessing services using mobile phones, tablets and computers. This is especially the case in the NHS, with patients being encouraged to make appointments, request prescriptions, and access information. The NHS 10 Year Plan is calling for a move from analogue to digital. We know many people will be happy to do this. It also means taking some pressure off telephone lines at GP surgeries and hospitals. But we also know it won't work
Healthwatch Southend
Jan 12
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