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News & reports
News


The future of patient voice: Learning from the Healthwatch model
The King's Fund, an independent health research and policy organisation, has just published a report looking at how local Healthwatch have worked with their residents and decision-makers in the NHS and local government. Healthwatch Southend was pleased to be invited to take part in the research. It comes at a time when we expect the Government to publish a Bill which will abolish Healthwatch Southend and the 150 other local services. It will propose that NHS integrated care

Healthwatch Southend
Mar 25


Have Your Say: Deaf People’s Experiences of Using Their GP
Healthwatch Southend is inviting Deaf people who use British Sign Language (BSL) to take part in a focus group about their experiences of using general practice (GP services). We want to hear directly from Deaf people about what works well, what does not, and what needs to improve when accessing GP services. Why are we doing this? In 2023, Healthwatch Southend held focus groups with Deaf people and found significant inequalities in access to GP services. These included: Lack

Healthwatch Southend
Jan 23


Would you use an online hospital?
The NHS is planning to launch a new service, offering adult patients the chance to have an online outpatient appointment with a consultant in another part of the country. This should mean shorter waiting times and less travel. It is hoped the new NHS Online NHS Trust will be up and running from 2027. It forms part of the NHS 10 Year Plan and it is hoped that some 8 million appointments will be offered in the first three years. Starting with gynaecology, urology, gastroenter

Healthwatch Southend
Jan 19
Reports


Would you use a national online hospital?
As part of its plans to reduce waiting times, the Government has suggested the development of a new NHS Trust, which will offer outpatient consultations online. Over three years, the Government hopes that an extra 8 million appointments will be available. Healthwatch services around England have been asked for their views. We act as your voice when changes are suggested to the NHS. Starting with three specialties in 2027, patients will be able to choose an online consultat

Healthwatch Southend
Mar 2


Do you use the NHS App?
The Government is keen to get more people accessing services using mobile phones, tablets and computers. This is especially the case in the NHS, with patients being encouraged to make appointments, request prescriptions, and access information. The NHS 10 Year Plan is calling for a move from analogue to digital. We know many people will be happy to do this. It also means taking some pressure off telephone lines at GP surgeries and hospitals. But we also know it won't work

Healthwatch Southend
Jan 12


Our views about Southend Hospital's A&E Department
Healthwatch Southend has the legal power to Enter and View places where NHS and some social care services are provided. We can look at...

Healthwatch Southend
Sep 8, 2025
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