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Healthwatch Southend visited Southend Hospital’s Eye Unit in June 2026 to listen to patients’ experiences and identify what works well and where improvements are needed. The report recognises the professionalism of staff, the importance placed on patient privacy and dignity, and the generally positive waiting environment. However, patients also highlighted challenges, including finding the clinic, contacting the service, receiving appointment updates and understanding delays.

The government has announced £1 million of funding to help plan improvements to hospital buildings in Southend. This is part of a larger funding programme from the Department of Health and Social Care. The tower block is an important part of the hospital. It provides care for local people, including: Cancer care Outpatient services Maternity care Neonatal care for newborn babies Other inpatient services The funding will help the hospital develop a detailed business case for r

Healthwatch Southend has the legal power to Enter and View places where NHS and some social care services are provided. We can look at...

We want to hear about your experience of ‘corridor care’ at Southend Hospital following a news article from The i Paper in Southend Hospital

In September, a group of our volunteers and staff visited Southend Hospital, where we made some recommendations to the Trust to ensure it...

In September, a group of our volunteers and staff visited Southend Hospital to look at how easy it is for patients to find their way...

Southend University Hospital will host an Ambulance Handover Unit from next week with space for up to 12 patients. EEAST and Mid and...