How easy is it to get to your hospital appointments?
- Healthwatch Southend
- Jun 19
- 1 min read

The NHS in Mid and South Essex is asking residents to share their travel experiences when getting to and from hospital appointments. Whether your journey is easy or difficult, they want to hear from you.
Your feedback will help them work with transport providers, local councils and other partners to improve services for everyone.
Take the survey by clicking the blue box below:
What the survey covers
The survey takes about 5 minutes and asks about:
How you usually travel to appointments
Any challenges you face getting there
What would make your journey easier
Your suggestions for improvements
Who can take part
Anyone who has travelled to a hospital or clinic in Mid and South Essex for an appointment. This includes:
Patients who drive themselves
People who use public transport
Those who rely on family and friends
Users of patient transport services
Anyone who has struggled to get to appointments
How we'll use your feedback
Your responses will help them:
Improve community transport in Brentwood, Thurrock and Basildon to reduce missed appointments caused by travel poverty
Identify other areas where travel poverty affects access to hospitals and medical services
Update Mid and South Essex NHS Foundation Trust's travel plan
Work with transport providers and local councils to enhance services
Develop better information about travel options for patients
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