Our Advisory Board recently met to discuss local Health and Social care issues and how these can be improved locally.
Discussion of Healthwatch Southend future action plan and questions taken from the public with regards to mental health and procedures for vulnrable patients.
- The responses have been poor regarding consultation with Public and represents less that 3 per cent local population gave their views. Most people had opportunity to contribute but chose not to for various reasons e.g doesn’t affect them directly, don’t understand process.
- There is the need to be transparent r.e. feedback so people are aware of response. There should be meeting and the feedback discussed and documented so transparent.
- Also discussed the patient participation survey published in the media.