NHS England wants to listen to patients and local stakeholders to make sure the new service will meet the needs of patient transport service users within mid and south Essex. We have already held two stakeholder workshops for patient representatives and NHS staff to tell us their views on the key features of a new service.
The CCGs are also carrying out a survey of people with recent experience (within the last 6 months) of booking or using patient transport services, either as a patient or as a carer.
If you are a patient representative you can help us to capture feedback on patient transport services by promoting the survey to friends and colleagues, and by taking part yourself if you have recent experience as a service user.
The feedback from the workshops and the survey will be incorporated into the service specification for the new patient transport service.