older man sitting in chair
Coronavirus: What does shielding mean?
From 23 March 2020, the Government is contacting around 1.5 million NHS patients by letter, with guidance and information on ‘shielding’. Here's some more information to help you understand what shielding means in practice.
31 March 2020
scrabble letters support
HWS SHARE SOUTHEND CORONA VIRUS ACTION INFORMATION
Southend-on-Sea Borough Council, Southend Association of Voluntary Services (SAVS), South Essex Community Hubs (SECH) and a host of wonderful volunteers from across the borough, have signed up to support people in the Southend community.
30 March 2020
image of 'i' for mental health information
Looking after your mental health during the Coronavirus outbreak
While it is important to stay informed during the Coronavirus outbreak, there are also many things we can do to support and manage our wellbeing during such times.
17 March 2020
handwashing, coronavirus
Information on Coronavirus
Healthwatch Southend share NHS UK and Public Health England website links for easy access to information.
17 March 2020
Elderly person sitting on a bench with a friend.
Do you need help getting to hospital?
Find out what support is available to help you travel to your hospital appointments.
22 May 2019
lady in GP waiting room
Registering with your GP: understanding your rights
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.
1 April 2019
women talking on phone
Where can I go to get help for my health out of hours?
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
24 December 2018
Elderly woman smiling face on to the camera
What should you expect from home care services?
The number of people being cared for in their own homes is increasing but what should you expect from home care services?
29 August 2017
Woman helping an elderly man use a IPad
The Accessible Information Standard - What you can expect from services
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
31 July 2017
Dentist looking at a dental x-ray
10 top tips to get the most out of your dental appointment
Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.
29 November 2016
GP sitting opposite a patient about to take their tempreature
10 top tips to get the most out of your GP appointment
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.
25 November 2015