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Your voice in local health and social care

Have you recently visited A&E in Basildon, Chelmsford or Southend?


Urgent and emergency care in mid and south Essex

A message from Healthwatch Essex:

Have you recently visited A&E in Basildon, Chelmsford or Southend?

HWE Insights is conducting a research project which focuses on urgent and emergency care in Essex. The research aims to identify and understand what factors influence a person to visit A&E, and seeks to examine people’s views on the proposed changes.

The Essex Success Regime has plans to change how urgent care services are delivered across the three hospitals (Basildon, Broomfield and Southend). The findings from this study will feed into the formal consultation process, helping to shape how the proposed changes will be implemented.

We’re looking for people who have used A&E services in the last 2 months to take part in group discussions. During the group discussions participants will be asked questions about their experiences and opinions of urgent and emergency care, and the affects of the proposed changes.  We expect the group meeting to last approximately 4 hours, including breaks and refreshments. We will randomly select participants so you may or may not be contacted to take part.  Each participant will receive a £40 voucher in appreciation of their time and to cover any travel expenses. These meetings will take place at:

  1. Basildon, Saturday 1st April, 10am – 1pm, Location TBC
  2. Chelmsford, Tuesday 4th April, 5pm – 8pm, Location TBC 
  3. Southend, Saturday 8th March, 10am – 1pm, Location TBC

More details including how to take part HERE




by telephone on

01702 416320

by email at


by post at

Healthwatch Southend,
Centre Place
15 Prospect Close

Essex, SS1 2JB

Our office hours are 9am-5pm (Monday-Friday). Outside of these hours you can call and leave a message.